Terms of Service

By booking a shipment with Sanjeev Cargo Carrier (SCC), the client enters into a professional service agreement governed by the protocols set by our founder, Sanjeev Phogat. This contract ensures mutual trust and legal clarity for all interstate vehicle movements.

It is the client's responsibility to ensure the vehicle is empty of personal belongings, has a fuel level between 10-15%, and is in a movable condition for loading. SCC is not liable for any items left inside the vehicle or pre-existing mechanical conditions.

We provide comprehensive transit insurance for all relocations. Any transit-related damage must be reported and documented on the Consignment Note at the time of delivery before the final sign-off. Post-delivery claims are not entertained.

Any cancellation made within 24 hours of the scheduled pickup may attract a nominal processing fee. Rescheduling is subject to vehicle slot availability and must be communicated at least 48 hours in advance to avoid convenience charges.

While SCC maintains a 100% on-time record, we are not liable for delays caused by natural disasters, strikes, state-border lockdowns, or unforeseen mechanical failures of the carrier. We ensure constant GPS updates during such events.

Service quotes are transparent with no hidden charges. A booking amount is required for confirmation, and the final balance must be cleared as per the agreed schedule (either before or during delivery). Tax and Octroi charges are extra as per actuals.

The client warrants that they are the legal owner of the vehicle or have the authorization to move it. Any legal issues regarding vehicle ownership or unpaid bank loans/hypothecation are the sole responsibility of the client.

In case of any legal disputes, the matter shall be subject to the exclusive jurisdiction of the competent courts in Delhi/NCR, India. This ensures all proceedings are handled under Indian transport laws.